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Innovation Archives - TourConnect

The Innovator’s Challenge: Automating an Industry

By Research & Insights, Suppliers, Tour Operators & Agents
Over the past 8 years, I have become familiar with the tourism industry, first as a board member for Bonza Bike Tours, then as a partner in TourConnect.  The more I am exposed to the tourism industry, the more I am amazed at how prevalent paper, manual processes exist in the industry.  I thought it would be a good exercise to look at why this is still occurring in this industry when so much innovative technology exist to eliminate these problems.  Specifically, I will look at the contracting and rate loading process that every supplier and contractor must engage in so that they can distribute products through the wholesale distribution channel.
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