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Industry Insider

Industry Insider- Knowing When to Automate

By | Industry Insider, Tour Operators & Agents | 2 Comments

A Discussion with Pure! Travel Group – DMC – Quito, Ecuador

Welcome to the Industry Insider blog series.  The Industry Insider aims to highlight common challenges across the tourism industry.  From sales to reservations to accounting to operations, we all strive to operate efficiently and profitably. At the core of TourConnect is a passion for uniting the industry around the solutions to these challenges.

Bram Evers, Pure Travel GroupToday, we look at a closer look at Pure! Travel Group, a DMC specializing in one-of-a-kind trips to Ecuador, Peru, Bolivia, and Colombia. We spoke with Bram Evers, general manager for Pure! Travel Group to learn more about the way they do business in South America. Read More

Confusion, Angry Customers, and Burned Money

By | Industry Insider, Research & Insights | No Comments

We recently conducted a survey of Tourism Suppliers to gain some insights into how they work in the industry and with distribution partners. There were several statistics that jumped out at us, but most importantly, a couple of alarming statistics highlighted a broken process – the annual process of distributing supplier rates.  This process is one that most Suppliers have just accepted as “the way things are done” or the “cost of doing business”. I was one of these suppliers…I didn’t know I had a problem until I understood the entire process and the consequences the inefficiencies had for my business. Read More

Industry Insider: Catching “Fish” With Custom Itineraries

By | Industry Insider, Tour Operators & Agents | No Comments

A Discussion with Islandjane EcoTours – Day Tour Operator – Hawaii, USA

Welcome to the Industry Insider blog series.  The Industry Insider aims to highlight common challenges across the tourism industry.  From sales to reservations to accounting to operations, we all strive to operate efficiently and profitably. At the core of TourConnect is a passion for uniting the industry around the solutions to these challenges.

image1Today, we look at a closer look at Islandjane EcoTours, a day tour operator that specializes in custom designed adventures and explorations,  celebrating the sustainability and natural wonders of Hawaii.  We spoke with Mrs. Jane Howard, Islandjane’s owner, to learn about the challenges they face in the tourism industry today. Read More

Industry Insider: Using New Technology to Sell a Destination

By | Industry Insider, Suppliers, Tour Operators & Agents | No Comments

A Discussion with Discover Prince William & Manassas CVB – Convention & Visitors Bureau- Virginia, USA

Welcome to the Industry Insider blog series. The Industry Insider aims to highlight common challenges across the tourism industry. From sales to reservations to accounting to operations, we all strive to operate efficiently and profitably. At the core of TourConnect is a passion for uniting the industry around the solutions to these challenges.

Today, we take a closer look at Discover Prince William & Manassas CVB, a convention & visitors bureau (CVB) that helps to market local suppliers in the Virginia region to domestic and international visitors.  We spoke with Mark Kowalewski, Discover Prince William & Manassas’ Director of Sales, to learn about the challenges they face in the tourism industry today. Read More

Industry Insider: Everyone’s Favorite Challenge – Pricing!

By | Industry Insider, Suppliers, Tour Operators & Agents | No Comments

A Discussion with H2A Travels – Day Tour Operator – Zichron Yaakov, Israel

Welcome to the Industry Insider blog series. The Industry Insider aims to highlight common challenges across the tourism industry. From sales to reservations to accounting to operations, we all strive to operate efficiently and profitably. At the core of TourConnect is a passion for uniting the industry around the solutions to these challenges.

At the core of TourConnect is a passion for uniting the industry around the solutions to these challenges. Simply put, we believe that working together benefits the entire industry.

Today, we look at a closer look at H2A Travels, a day tour operator that specializes in providing historically significant and modern sight-seeing experiences all over Israel.  We spoke with Mrs. Ronit Litman, H2A Travels’ owner, to learn about the challenges they face in the tourism industry today.

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