Category

Suppliers

Are You A Spammer?

By Research & Insights, Suppliers, Tour Operators & Agents No Comments

The idea for this blog post came from one of the results of our Supplier Survey that we recently conducted. The question we asked was “Of the partners that you send annual rates to, how many of them actually make bookings?” Seems pretty straight forward, right? You would assume that a Supplier wouldn’t take the time to send their rates to a company that wasn’t going to send them business, but in reality, it is surprisingly common. Read More

TourConnect Leisure Travel Supplier Survey – 2015

By Research & Insights, Suppliers, Tour Operators & Agents

Last year TourConnect released the results from our Inaugural Tour Operator Survey in which we asked tour operators about the struggles they had regarding managing relationships and supplier rates. The results were so helpful in shedding light on some of the challenges within the tourism industry that we decided to expand on it to include information from the Supplier’s perspective. We hope you find the results of the survey as fascinating as we do.  Be sure to click on the links below for our detailed analysis as well as checking out our 2015 Supplier Survey Results to see how they compare to the supplier results.

NOTE: Results from our 2015 Tour Operator Survey will be published next week.  Read More

Industry Insider: Using New Technology to Sell a Destination

By Industry Insider, Suppliers, Tour Operators & Agents No Comments

A Discussion with Discover Prince William & Manassas CVB – Convention & Visitors Bureau- Virginia, USA

Welcome to the Industry Insider blog series. The Industry Insider aims to highlight common challenges across the tourism industry. From sales to reservations to accounting to operations, we all strive to operate efficiently and profitably. At the core of TourConnect is a passion for uniting the industry around the solutions to these challenges.

Today, we take a closer look at Discover Prince William & Manassas CVB, a convention & visitors bureau (CVB) that helps to market local suppliers in the Virginia region to domestic and international visitors.  We spoke with Mark Kowalewski, Discover Prince William & Manassas’ Director of Sales, to learn about the challenges they face in the tourism industry today. Read More

Industry Insider: Everyone’s Favorite Challenge – Pricing!

By Industry Insider, Suppliers, Tour Operators & Agents No Comments

A Discussion with H2A Travels – Day Tour Operator – Zichron Yaakov, Israel

Welcome to the Industry Insider blog series. The Industry Insider aims to highlight common challenges across the tourism industry. From sales to reservations to accounting to operations, we all strive to operate efficiently and profitably. At the core of TourConnect is a passion for uniting the industry around the solutions to these challenges.

At the core of TourConnect is a passion for uniting the industry around the solutions to these challenges. Simply put, we believe that working together benefits the entire industry.

Today, we look at a closer look at H2A Travels, a day tour operator that specializes in providing historically significant and modern sight-seeing experiences all over Israel.  We spoke with Mrs. Ronit Litman, H2A Travels’ owner, to learn about the challenges they face in the tourism industry today.

Read More

Quick, Your Building is On Fire…Could You Save This One Thing In Time?!

By Research & Insights, Suppliers, Tour Operators & Agents

Your partners are the lifeline of your company, but do you even know who they are?

It sounds simple, right? Just produce a list of current contacts for your business partners.

These are the people that sell your products.
These are the people that pay your bills and salaries.
These are the people that your travellers count on to for help and assistance.

I thought this would be a pretty quick, simple task, until I tried to do it for my own company, Bonza Bike Tours. Read More