All Posts By

Mike Herrmann

Mar 04
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The Travel Industry’s Burden Revealed: Results of TourConnect’s Inaugural Tour Operator Survey

By Research & Insights, Suppliers, Tour Operators & Agents
TourConnect recently conducted a first-of-its kind survey with Australian contractors, and today we’re excited to share the results.  We asked inbound tour operators and wholesalers to pull back the curtain and give us details around the process of collecting and loading product and rate information for their travel suppliers.  We had a great response to the survey and have seen an even greater interest in the results which highlight the challenges contractors face each year.  We hope the results and analysis below will provide transparency into the process and help suppliers and contractors understand how detrimental this inefficiency is to their businesses.

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Feb 24
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TourConnect Welcomes Brad Herrmann & Hai Nguyen

By TourConnect Team

We are excited to announce that Brad Herrmann and Hai Nguyen have joined the TourConnect team.  Brad and Hai are founding partners in Call-Em-All, an automated calling and group texting company that was named to Inc Magazine’s 500 fastest growing companies in the US.  Brad and Hai have years of experience developing simple & intuitive software as a service (SAAS), and they are passionate about uniting behind a common purpose.  Our new website shows off some of their work, and we look forward to much more in the future.

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Feb 01
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The Innovator’s Challenge: Automating an Industry

By Research & Insights, Suppliers, Tour Operators & Agents
Over the past 8 years, I have become familiar with the tourism industry, first as a board member for Bonza Bike Tours, then as a partner in TourConnect.  The more I am exposed to the tourism industry, the more I am amazed at how prevalent paper, manual processes exist in the industry.  I thought it would be a good exercise to look at why this is still occurring in this industry when so much innovative technology exist to eliminate these problems.  Specifically, I will look at the contracting and rate loading process that every supplier and contractor must engage in so that they can distribute products through the wholesale distribution channel.
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