Introducing TourConnect’s Rate Requests for Groups

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TourConnect is excited to announce our newest feature aimed at making it easier for group tour operators to manage rates for their groups.  Following the success of our rate management tool for static rates, our Group Quoting Tool provides a streamlined process for getting quotes/bids from hotels and day tours for group travel.

As the first release of this tool, our goal was to provide 4 specific capabilities:

  1. Clear, concise tracking of every request sent to suppliers for rates
  2. The ability to capture all conversations/negotiations for each request/quote/bid
  3. Consistent format and data for every quote/bid
  4. Easy access to the final rates and history of a quote/bid for an entire team

The capabilities we focused on have 3 key benefits:

  1. Cut down on general inefficient communications/processes that drive up costs
  2. Minimize errors that cut into profits
  3. Give the power to get additional quotes for more competitive offerings

We are excited about the opportunity to help transform the group touring portion of the tourism industry.


To get an idea of how TourConnect can make an impact, let’s take a look at this example:

25-Pax Student Group to the Grand Canyon

You have a group of 25 people that want to do a trip to the Grand Canyon. They are going to need transportation, accommodation, and some sort of a guided tour upon arrival. TourConnect now gives you the ability to send a group request to all of the suppliers you work with so that they can reply with a bid for the group. All you need to do is provide your groups information, some basic demographic information, and then tell us which suppliers you’d like to get a quote from.

Step 1– Enter the dates you need rates for and then describe your group.

Step 2– Tell us which suppliers you would like to request rates from and we will send each of them a request for their rates.

You can request rates from all of your suppliers at once and they don’t even need to be using TourConnect to respond to your request.

Step 3– Assign a tag to your suppliers so that you can easily send another request later if you need to. You can also assign all of these contract requests to a unique folder so that you can keep all of the quotes together for easy access.

You can even customize the message they receive to maintain that personal relationship aspect of doing business together

Step 4– Wait for the rates to come in! We will track the status of each request you sent so that you know if your partner has seen your request yet.

If you work with group tours, TourConnect’s new Group Quoting Tool is a total game changer! Let us help make your life easier, sign up today or contact us for a demo!

WTM 2017 Unofficial Guide

By | TourConnect Team | No Comments

Yet another WTM is upon us this year – with the TourConnect team, and 50,000 of our favorite people are heading to London for a week of amazing networking, learning, growing and let us not forget about having some fun too. We’ve made this trip an annual occasion, but we know there are some first timers too, so we’ve taken a lot of what we have experienced and learned from our time over the years and created our Unofficial Guide to WTM 2017.

Check it out, we’d love to hear your thoughts and more about what you’d include. Share it with friends and colleagues too! If you’re going to be at WTM, we’d love to see you, we’ll be in the Technology section at booth TT439. Safe travels to all and we’ll see you in London!

An Open Letter To New Zealand Suppliers

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In our continued mission to change the travel industry, we’ve received the support of many key Inbound Tour Operators for New Zealand. They’ve come together in support of TourConnect’s effort to standardize rate exchanges between suppliers and buyers. We greatly appreciate the support and are humbled by the value they see in what we have created. This is their letter to their suppliers –

To Our New Zealand Suppliers —

We are the inbound tour operators that sell your products, and this year, we are joining together to ask that all 2018-2019 rates be sent to us using TourConnect.

Among other things, TourConnect is a service that will allow you to enter your rates in a universal format that everyone in the travel industry can use. Using TourConnect for your rates will ensure that your rates are complete, and in a format that makes it easy for your products to be loaded, and ultimately sold.

You will still have control over the commissions you wish to give, and there is a free option to send your rates to all of your partners. TourConnect can even store your rates from year to year, so you’ll never have to load them from scratch again.

While your 2018-2019 rates may not be ready yet, we recommend creating a free account now. If you have any questions, TourConnect will be happy to assist.

We believe that TourConnect is beneficial to all of us in the industry. We understand that sending rates in a new method may have some challenges, but we’re trying to improve the way we all communicate and do business so we can all forever get rid of lengthy, manual contract forms.

We appreciate you joining the effort and look forward to selling your great products in the future.

Your product managers,

– Scott Mehrtens – General Manager, Leisure Time Travel
– Katie Hill – Rates/FX Strategist, Australia One
– Graziella Caruso – Product & Business Development Manager, Goway Travel
– Kumar Swaminathan – Managing Director, XperieNZ
– Alberto Rezende – Director, OPS Travel
– Ezequiel Nunez – Director, Pacific Travel Planners

TourConnect is Hiring: Senior Software Engineer & Manager

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You’ll have a role in shaping the future of TourConnect.
We’re a young start-up with a team of 9, including 3 engineers, so we’re not looking for a big-company engineering manager. We need someone that’s passionate about solving complex problems, and fired up to design, build, and deploy great solutions. You should be ready to roll up your sleeves and provide technical leadership to a small engineering team. Read More

TourConnect and ETOA Form Strategic Partnership

By | Announcements, Suppliers, Tour Operators & Agents | No Comments

ETOA (European Tour Operators Association) developing industry relationships for members using TourConnect

TourConnect is pleased to announce an agreement with ETOA (European Tour Operators Association), the leading trade association for tour operators and suppliers with business in European destinations. The agreement will allow ETOA members to access TourConnect’s global B2B tourism network, to be verified on TourConnect’s platform, and to receive discounts on the service.

Read More

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